Indigo Adopt A School Privacy Policy

 

We are committed to protecting privacy.  This privacy policy explains how we manage personal information. 

SCHOOLS AND STUDENTS

Your School Profile Page

Anyone who visits the site can see your School Profile page.

Your school’s Administratoruploads the pictures and information to your School Profile page.  If you would like send a message to your school Administrator, contact us by clicking here.

Sometimes pictures or information on your School Profile page may identify you, like a picture of you, and your grade. Your school has your consent to post pictures and other information to your School Profile page.

 

Your Comments and Discussion Board Posts

We do not intentionally collect information from children under 13 years old.

If you are over 13 years old, you can also post comments and participate in the discussion boards.

To post to the site, youmust first register as a user.   We ask for your email address and month and year of birth, and a username and password.

Your username is public, and will appear next to your comments and posts on discussion boards.  If you upload or select an Avatar, it will also be public, and will also appear next to your comments and posts.

IMPORTANT  Don’t put any information that could identify you in your username or in comments or discussion boards posts (for example, your first or last name or email address).  If you are under 16 years of age, don’t use a picture of yourself as your Avatar.  Make sure your password is hard to “crack” (use numbers and upper and lower case letters that are not obvious).  Protect your username and password, and don’t share them with anyone.

Your parent or guardian’s consent.If you are between 13 and 15 years old, we require your parent or guardian’s email address.  We will send them an email to let them know you are using the site.  They can withdraw their permission for you to use the site, at any time, by clicking on the link in the email.

THINK BEFORE YOU MAKE A COMMENT AND POST  When you post to the site, it can seen by anyone that visits.  If you post something, and want us to take it down, email us at privacyoff@indigo.ca.

 

Concerns about student privacy

If you have concerns about the privacy of students, you can:

(1) talk to your school principal; or

(2) email us at loveofreading@indigo.ca.  For example, you can ask us to send a message to your school Administrator, or ask us to take down a picture, comment or information posted.

We also monitor the site to try to takedown content we find inappropriate.            

                                                        

SCROLL OVER / POP-UP BOXES

Online Safety Tips for Kids  This site is a great place to support your school, and share comments and info with people who want to support your school too. But the net isn't always a safe place - so we've put together some tips for you to read that will help you handle situations if they come up. 1 - Never tell anyone your name, address, email, telephone number, or your password, without your parent’s permission.   Don’t upload pictures of yourself or your friends, and don’t use a picture of you as your Avatar. Don’t give out any other personal information either - like your mom or dad’s name or your friend’s name. 2 - If you run into something on the internet that makes you uncomfortable, tell your mom or dad, or an adult you can talk to, and get them to deal with it. 3 - Never agree to meet anyone you have "met" online. 4 - Never send your picture over the internet without checking with your parents or another adult. 5 - Don't answer mean or rude comments or posts, or comments asking for personal information. If you do see a comment like that - tell your parents or an adult you trust right away, so they can help you deal with it. 6 - Make sure you obey the rules that your parents have set out for you.  Get your parents to read the safety for parent's tips.

Online Safety Tips for Parents The web is a great place for kids to hang out and learn about topics that are of interest to them. However, there are areas on the internet that are not appropriate for children. The most important thing is to be aware of what your children are doing online. This may mean surfing with your children, or talking to them about the sites that they like or that they have recently discovered on the web. Make surfing a family activity, particularly with young children. Set ground rules, so each person knows what is expected of them. For example, you could go through safety tipstogether so everyone understands the whats and the whys. Software solutions There are software programs that allow parents to block certain websites from their kids. Some programs are more flexible than others, so you may want to shop around to find one that you're comfortable with.

 

Other site features

There are other features on the site that may involve the use of your personal information that we are not involved in.  For example, visitors to the site may also decide to share pictures or information on the site.  Likewise, if you participate in a “Do-It-Yourself fundraiser, we do not collect or organize that fundraiser.  We require a parent or guardian to take responsibility over Do-It-Yourself fundraisers and events, and they must make sure that they have parental consent for all other children participating.

 

STORES

Participating stores will have their own profile, which will be accessible to every user.  Each store’s Administratoruploads the store details, and amount raised by the store.

Each store obtains consent of staff and customers that appear in that store’s profile page.  

 

REGISTERED USERS

To register, we require your first and last name, email and postal address, postal or zip code, and age (month and year of birth).  You must be at least 13 years old to register. We also ask you to select a username and password.   You may also upload a picture of yourself, which will be used as your Avatar, and will appear whenever you post a comment or participate on a discussion board on the site.  If you are under 16 years of age, do not upload a picture of yourself as your Avatar.  Your Avatar will also appear on donor walls, if you make a donation.

Once you have registered, you can contribute to discussion boards for schools, stores and news postings. We monitor discussion boards, and comments, but not constantly. If another user “reports” your comment to us, we will prioritize reviewing it. 

When you sign up, you can opt-in to receive emails about Love of Reading initiatives and/or a specific school.   You can opt-out of receiving emails by clicking the link in the email, which will direct you to our opt-out webpage.  Please note that if you have signed up to receive both Love of Reading emails and emails about a specific school, you will need to opt-out separately for each type of email.  You can also opt-out by setting your personal email preferences.

We will customize a personalized “dashboard” for the schools that our registered users

 “follow”.   Your dashboardwill appear every time you login.  Your dashboard keeps track of the schools you support, your donation history, and news and updates that may be of interest.  If you follow a school, you will be notified by email once the school’s goal is achieved, unless you have opted out via your personal email preferences.

 

DONORS

When you donate, we collect the minimum information required to establish and maintain a donor relationship with you. This includes:

• Donation information (date of gift, amount of gift, the program, fund and/or school you contributed to, name of spouse or partner if it was a joint gift).

• Financial information (payment methods and preferences, billing and banking information, credit card number and expiry date or chequing account transit numbers to process your donation).
• Other personal information used for purposes that a reasonable person would consider appropriate in the circumstances. (For example, if you have demonstrated an interest in participating in fundraising events, we may send you information regarding other fundraising programs and services). 

You will be asked whether you want your donation to be listed on the Donation Wall for the school or if you prefer to remain anonymous.   

You will also have the chance to make a comment when you donate.

 

GENERAL

What is personal information?

Personal information is any information that can be used to distinguish or identify an individual, such as name, address, age, credit card information, banking information.  Personal information does not include an individual’s business title or business contact or information that cannot be associated with or tracked back to a specific individual. Information that is publicly available, such as a telephone book listing, is not considered to be personal information

How do we use your personal information?

Anyone from whom we collect information can expect that it will be carefully protected. We generally collect your personal information directly from you and only with your consent.

We use personal information for the purpose of displaying your comments and discussion board posts, processing donations, maintaining our donation walls, coordinating petitions, to respond to requests for services and/or information, and to keep you informed about our activities.  We track compliance with our Terms of Use, for internal feedback purposes, and as otherwise described in this Privacy Policy.  If you have opted-in, personal information may also be used to send you emails about Love of Reading initiatives, and about a specific school.  From time to time, we may also send registered users administrative emails related to this website.

We take the protection of students very seriously.  If we think any activity is suspicious or inappropriate, we may user personal and non-personal information to track users, investigate, and take all action we deem appropriate to address the situation.

If the purpose for using your personal information changes from the time since such consent was obtained, Indigo Love of Reading will advise you of this purpose before such use or disclosure.

Do we share personal information?

We never sell or rent personal information. We work with certain trusted companies to act on our behalf by performing such functions as collecting donation information, processing credit card payments, and other electronic payments. Those entities are provided with only the information needed to perform their specific function and they may not use such information for other purposes. They are bound by contract to maintain the confidentiality and security of personal information and are restricted from using such information in any way not expressly authorized by us.

Accuracy and retention of personal information, and safeguards

We aim to ensure that any personal information provided is accurate, complete and current as required for the purposes for which the information is used.  Information remains permanently archived and is publicly available on this website for as long as we maintain the website.

We keep personal information only as long as it is needed for the reasons it was collected or as required by law. When your personal information is no longer required for Indigo purposes, the information is either physically destroyed or deleted.

Our employees sign confidentiality agreements and safeguards are in place to ensure that the information is not accessed, disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent it from being lost or destroyed. We use password protocols and secure websites to protect personal and other information we receive when an online donation is made. Our software is routinely updated to maximize protection of such information.

Preservation and Disclosure

With respect to any and all content you elect to post or transmit using the website, you agree that we may preserve and disclose such content to satisfy any law, regulation or other governmental or law enforcement request; or where such preservation or disclosure is reasonably believed by us to be necessary to comply with or uphold any law or regulation, governmental or law enforcement request, the Terms of Use for this site, or protect our or any other person’s rights and interests.

Non-Personal Information

When you visit the site, we may collect non-personally identifying information from you.

We collect and use IP addresses to analyze trends, administer the site, track schools and donors' movement, and gather broad demographic information for aggregate use.

We do not link IP addresses to personally identifiable information, EXCEPT we will track IP addresses with personal information related to suspicious or inappropriate activity or content on the site.

Google Analytics

This website uses Google Analytics, a web analytics tool provided by Google, Inc. (“Google”) that helps website owners understand how visitors engage with their website. We can view a variety of reports about how visitors interact with our website so we can improve it, including donations, follows and comments, by school, and sign ups. Google Analytics collects information anonymously.  Google uses first party cookies, and IP addresses, and it reports website trends without identifying individual visitors. We do NOT permit Google to use the data it collects from this website.

For more information related to Google Analytics, click here: http://www.google.com/intl/en/analytics/privacyoverview.html 

For information about and to install Google Analytics Opt-out Browser Add-on, click here: http://tools.google.com/dlpage/gaoptout?hl=en

Other sites

Our website may contain links to other websites. Please be aware that Indigo is not responsible for the privacy practices of other such websites. We encourage you to be aware when you leave our website and to read the privacy policy of every website that collects personally identifiable information.

Indigo Privacy Policy

For information on Indigo’s corporate privacy policy  as this site supports e-gift card purchases, visit chapters.indigo.ca/Privacy-Policy/priv-art.html

Inquiries and access requests

For anything to do with this Policy, including questions or comments, or to challenge our compliance with this Policy, please contact us as follows:

S. Gabriszeski,, Privacy Officer

Indigo Books & Music Inc.468 King Street West, Suite 500

Toronto, OntarioM5V 1L8

email: privacyoff@indigo.ca

Indigo will inform individuals who make enquiries or lodge complaints about its enquiry or complaint procedures, as applicable. If a complaint is found to be justified, we will take appropriate measures, including, if necessary, amending our policies and practices.

Of course, this Policy is subject to PIPEDA and/or any other applicable privacy laws and Indigo’sright to change it.

LAST UPDATED:  Sep 1, 2011.